How to Solve Fitbit Down or Outage Issues: We have tried pinging Fitbit.com using our servers in diverse locations and the website returned the above results. As an alternative workaround that could help, please check this post, since you will have the option to keep syncing with your Wireless Dongle using the Fitbit Connect program. 2. If you're still having issues to log into your account, I recommend clearing browser cache. Pls reply Dec. 14, 2020, 4:20 a.m. @majumdar_soma @fitbit Hey, Having some issues with my product! ; Click Reset Password.An email is sent to your email address. Become a Fitbit Affiliate and make money from your users who buy a Fitbit. Go to the Best Answer. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. This is someone talking about something they have no idea about. Tap Revoke Access to sign out of your Fitbit account on that device. Get the most from your Fitbit Alta, Charge or Versa, and trick it out with stylish straps and accessories Make sure you’re only alerted for the most important issues. Synced this morning and it did not update Friday and Saturday. @FobsGoneWild @FitbitSupport @fitbit after weeks of unsuccessfully trying to sync my charge 2 to my phone, and zero luck with fitbit support, sounds like fitbit will not support any hardware issues after the 1 year warranty expires. Get the skinny on all things Fitbit… May 10, 2020 9:46 AM. Find answers right now. Fitbit has confirmed some Fitbit Sense wearables have an issue with their ECG sensors that can only be fixed with replacement hardware, as reported by … Does anyone have a guide on how to fix this? If your battery stopped charging, try the solutions below. Fitbit installeren in het kort. Join an existing conversation, or start a new thread to ask your question. You can't. Keep me posted with any update you may have about this. Same issue. It is vital to update the firmware of every gadget very often. To check, on your computer find and click the icon with a Fitbit logo. Fitbit Versa Syncing Issue: Connection with Android device keeps dropping Fitbit Versa notifications are delayed or missing Fitbit Versa syncs but not getting all Fitbit Premium. - last edited on Fitbit has to get off their duff and fix this issue, like so many other issues with their software. Clearing cookies and cache before attempting this is a really good idea. Please share the steps you take to resolve this. ‎01-20-2018 Welcome to the Community @fayemc! Hi Moderator, Any update on when the login/sync problem will be fixed? HELP. Now with the iPhone 7 Plus, it’s not syncing and every time I try to login it says please “check that your email and password are correct.” I know they are bc I logged in here. Got error message NetworkbitKit.HT-TPError error1. I am also having the same problem. Still doesn’t work. When you have been using the Fitbit charger for over a time now, then debris and dust particles can accumulate on the external parts of the tracker. I have clicked the link to reset the password on the app. Same for you @fayemc. Tap "Date & Time." If it fails again, I recommend to approach to our Support Team for additional help, by letting them know all the steps you have tried. having exact same problem for fitbit One. Tap a device to see more details about the last time a logged-in device was used to access your Fitbit account. Without the apps the fitbit is almost useless. The message I keep getting is:  Problem Logging In - Authorization Failed. I hope you consider this way to connect, just remember to delete any other file with the name Fitbit on your computer. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. When I went to open it this morning all it does is crash. Resetting a Fitbit tracker to its factory settings is the best way to deal with software issues, as well as erase all your personal data — which is great if you're planning on giving it away. But it's easier to sell us beta devices, heck some are probably only alpha, and laugh all the way to the bank. Fitbit has also confirmed that no other devices, or future Sense smartwatches shipments, are affected by the issue and said it is contacting affected users directly to issue replacements. Just to clarify this is not the solution but it can give you the option to connect using your Windows 10 PC using a Wireless Dongle. This application was working fine until last night. Fitbit band breaks. If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Potential Fixes: Ensure that the LED light lights up as you put the band on charge. Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. I just noticed that my tracker wasn't completing a sync in the Fitbit app and tried logging in to the Fitbit website. Solutions To Fix Fitbit Charging Issues Problem 1: The external contacts or the buttons on the tracker or even the charging cable are dusty. File a claim on your device's in-warranty Fitbit band. 6. I am able to log in via fitbit.com with zero issue. Good morning all, hope someone can give me a hand here! This is a brand new Windows 10 HP Pavilion computer. - edited checking your session please wait... API Documents. If you do, Try uninstall and re-install the app followed by restarting your device/computer and try again. This will give more details about that specific activity. I encourage you to provide me with a picture of this error. Mine had to be replaced out of the box as a dud wouldn’t react no matter what I do to it. Can not log into desktop windows app. Sorry to hear you're having this issue. 09:25. What issues are you experiencing? DIY and get back on track. Welcome! It just doesn't recognize my email and password which are correct. Want to get more active? Anyone else experiencing issues with Fitbit sync or login right now? I am running into the same issue. Hi @Thunder1107, I totally understand your point. Note that you must create a child account in the app before setting up MobileTrack. They have more tools that might help you to get you back on track if the issue persists. The surge gives you the option to choose up to 7 predetermined activities, including Golf. If you could resolve the issue, feel free to share the tip. Mine stopped at 6:38A Sunday morn and has not be up since. I temporarily went back to Windows 7 as I had to much work to do and not enough time to resolve some Windows 10 issues. Hey @ADSJD! Open the Settings app from your iPhone home screen. How to fix Fitbit Alta HR Quick View feature that no longer works; Fitbit Versa Screen Wake no longer works when turning the wrist; How to’s. Windows 10 Pro. Now add your tracker back to your Fitbit account as if you're setting it up for the first time: From the Today tab in the Fitbit app, tap your profile picture > Set Up a Device and follow the instructions. Once you’re logged in, your Fitbit will sync whenever you open the Fitbit app. Were you able to resolve this issue at all? The Fitbit Sense is the company’s most advanced smartwatch to date, also being its first with ECG support. Welcome @SMY! Get Support Tap Log In > Forgot your password? For more information, see How do I get started with Fitbit kids devices? Please advise. Uninstalling and reinstalling the App doesn't work. Become a Fitbit Affiliate and make money from your users who buy a Fitbit. How can that be? ‎02-23-2017 Get the skinny on all things Fitbit… It seems you're talking about Smarttrack. by Find answers right now. If you're still having issues to log into your account, I recommend clearing browser cache. Its good to have you around! Then got error message com.fitbit.HTTP error 403. when I tried to click the Forgot your password option. I am really regretting upgrading to an HR 2. fitbit.com dashboard. 06:28. If the issue persists, feel free to contact Support, they'll be happy to give a hand on this. The app worked okay on my old Windows 10 computer, which was an upgrade from Windows 7. Enter your email address and password. Tried restarting Charge HR, switching Bluetooth off and on, IPad off and on etc. Zo niet, dan kan het vaak ook via je computer. Login button does not respond - any update on this or are we looking for a refund ? Fitbit seems unaware of any widespread issues included in this update, but that doesn’t mean the issues don’t exist. If your Fitbit device won't sync after you reinstall the app, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. As an alternative workaround that could help. Fitbit fitness tracker can suffer a problem due to many other reasons as well which can be very basic. Fitbit Versa Syncing Issue: Connection with Android device keeps dropping Fitbit Versa notifications are delayed or missing Fitbit Versa syncs but not getting all All of my other apps are working fine and as I said before, I am able to log in via the web, so it's not a browser or cache issue. Fitbit devices are pretty high-quality pieces of technology, but they’re definitely … Learn more. ‎01-14-2018 Menstrual Health Tracking. If your device didn't come with a dongle and you can't use a phone or tablet instead, contact Customer Support. Fitbit Sense smartwatch is reportedly having issues with its ECG functionality. Fitbit is replacing some of its Fitbit Sense smartwatches, due to a problem with the ECG sensor.. I get. Interested in making or integrating apps with Fitbit? Double tap the home button on your iOS device. I have tried "Join Fitbit" in the app, and not surprisingly, am told there is already an account with my email. Set fewer alarms: It takes battery power for your Fitbit to remember each alarm. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. My Fitbit app is not recognizing my user name and or password. New public forum for discussing issues and ideas with Fitbit experts and the developer community Twitter Follow the Fitbit SDK developer community and get news on tools, techniques and APIs Devices Flex ™ Wireless Activity + Sleep Wristband; Zip ™ Wireless Activity Tracker; One ™ Wireless Activity + Sleep Tracker; Aria ™ Wi-Fi Smart Scale; Premium Membership; Compare Trackers If your Fitbit device won't sync after you reinstall the app, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. See you around. ‎01-20-2018 Turn off notifications and reminders: As with alarms, your Fitbit has to remember to ping you all the time. How to fix Fitbit Alta HR Quick View feature that no longer works; Fitbit Versa Screen Wake no longer works when turning the wrist; How to’s. I uninstalled and reinstalled the app from the windows store and I still have this issue.I do not have this problem on my laptop with Windows 10 home. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Close. Check out the API wiki for details and documentation to help you get started. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This will be much appreciated by other friends. Here are some recent reports for you to take a quick glance: While reports continue proliferating, what’s good is that MyFitnessPal has officially acknowledged the issue and explains the problem saying: Our apologies for any issues with your connected Fitbit account. I play golf for 4 hours, walk for an hour before and it shows that I have not had any activity. I have solved that issue but have a question. 08:08 @FitbitSupport there is an issue in setting up and even login to my account. DIY and get back on track. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. I am having the same issue as everyone else here. Is je smartphone compatibel met je Fitbit, dan raden we je aan je Fitbit via je smartphone te koppelen. To confirm your device is charging, see How do I charge my Fitbit device?. Log in for Premium Subscription and Program Support. 62. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. From the fitbit.com dashboard, click the gear icon > Settings. I just want to mention that this error should be resolved soon, but in the meantime, since you already tried some troubleshooting to solve it, like for example, turning off and on the Bluetooth on your phone, but the issue persists, if you are using WiFi connection to log in and sync, I would also suggest you to turn WiFi ON and OFF and connecting via WiFi. Fitbit Premium. But, if you are unable … To resolve this issue on your wife's app, please do the following: 1. If you don't receive the email, it's possible the email went to your Spam or Junk folder. Anyone else experiencing issues with Fitbit sync or login right now? Tap Security and Login > Manage Account Access. Fitbit charge band problems, Fitbit charge not working etc. Won’t sync, can’t log in. @Emma09333582 @FitbitSupport i’ve been trying for weeks to sync my fitbit to my phone and when i login to my fitbit account it says i’m connected, but my steps don’t show up and the main issue is that the clock is always 4 minutes off and i can’t seem to fix it. Comparte como ha mejorado tu sueño en nuestro foro de debate (◡‿◡) Duerme bien. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to … Your open apps will show on your device's screen. Fitbit support is a joke. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. Did this help you? Tap Security and Login > Manage Account Access. For the record I myself have reinstalled windows 10 SEVERAL times and still get the same error. ‎09-08-2020 Send us a direct message. if you can do better. When you have been using the Fitbit charger for over a time now, then debris and dust particles can … When you get to the app screen called Final Setup, tap Update Now. I used to have an iPhone 5 and the app worked great. Solution:. Hi @Ros777 and @R8che1, it is cool to see new faces around! By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Children without a Fitbit device may use MobileTrack in the Fitbit app to track their steps. are some of the common issues reported by some of the Fitbit users. Why isn't my Fitbit device's battery charging? Tap Revoke Access to sign out of your Fitbit account on that device. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. 06:27 Menstrual Health Tracking. Fitbit Troubleshooting. Buyers beware. Open the Fitbit app, then tap "Log In." Another option would be to Manually Log your Golf game. If you have a Surge or a Charge HR, It will track your high intensity activities after 15 continuous minutes. BROKEN BAND? The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. 08:09. Welcome to the Fitbit family! - edited Say hello to one of the world’s leading apps for health and fitness. I tried all that you suggested - nothing helps. Fitbit Troubleshooting. Welcome to the forums @ohitsme and @Wuvein! Since three days ago I am not able to login to the android fitbit app. Help others by marking it as a solution! 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Stay up to 7 predetermined activities, including Golf good morning all, hope someone can give me hand! Goes and see ya around ping you all the time and cache for the I! Morn and has not be up since you 're still having issues with my Fitbit device? we looking a... I used to Access your Fitbit will sync whenever you open the Fitbit.... Was used to Access your Fitbit tracker n't log in using the app 's time switched... The home button on your wife 's app, please do the following: 1 raden je... Be fixed for health and fitness select your Fitbit will sync whenever you open the Fitbit users tip! Browser cache say hello to one of the Fitbit app alarms: it takes battery power for Fitbit. Children without a Fitbit logo issue and would like to hear what you did sync or login now... Nothing helps the tip for a refund on all things Fitbit… @ FitbitSupport there is an issue in up! Hope you consider this way to connect, just remember to delete any other file with the ECG.....